Account Management
Jo-Carroll Energy knows you are busy. That's why we offer several payment and billing options for managing your account.
My Account Member Services Portal
View and manage your accounts online, make payments or sign up for services such as account alerts and levelized or budget billing. We'll soon roll out an updated and redesigned port to make it easier for you to manage your accounts online. An extension of our member service offerings, the portal allows members to manage their accounts 24 hours, seven days a week.
Portal features includes:
- Make a payment
- Set up auto pay
- Set up payment alerts
- View utility usage
Read our FAQs about the updated member service portal.
Pay by phone, set up a budget billing account or sign up for auto draft. We're here to help you manage your account.
Sometimes our members may need a little help, and we want to work with them to keep them connected. Assistance is available through various organizations in northwest Illinois.