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  1. My Account
  2. Manage My Account
  3. Account Management

My Account Pay Portal

Account Management

Jo-Carroll Energy knows you are busy. That's why we offer several payment and billing options for managing your account.

My Account Member Services Portal

View and manage your accounts online, make payments or sign up for services such as account alerts and levelized or budget billing. We'll soon roll out an updated and redesigned port to make it easier for you to manage your accounts online. An extension of our member service offerings, the portal allows members to manage their accounts 24 hours, seven days a week.

Portal features includes:

  • Make a payment
  • Set up auto pay
  • Set up payment alerts
  • View utility usage

Read our FAQs about the updated member service portal.

Bill Payment Options

Pay by phone, set up a budget billing account or sign up for auto draft. We're here to help you manage your account.

Energy Assistance

Sometimes our members may need a little help, and we want to work with them to keep them connected. Assistance is available through various organizations in northwest Illinois.

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©2022 Jo-Carroll Energy. All Rights Reserved

  • My Account
    • Manage My Account
      • Account Management
      • Bill Payment Options
      • Member portal
      • Mobile App
    • Member Info
      • Energy Assistance
      • Capital Credits
      • Co-op Connections Program
      • Programs
      • Scam Awareness
  • Services
    • Divisions
      • Electric Service
      • Natural Gas Service
      • Sand Prairie Internet
    • Services
      • Start or Stop Service
      • New Service Construction
      • FirstCall
  • My Community
    • Commitment to Community
      • Economic Development
      • Member Involvement
      • Member Appreciation Days
      • Donations and Sponsorships
      • Sharing Success grants
    • For Our Students
      • JCE Scholarship Program
      • Teacher Resources
      • Youth to Washington
      • Coloring Contest
    • Photo contest
  • My Co-op
    • About The Co-op
      • About JCE
      • Board of Directors
        • Director Elections
      • Minutes & Bylaws
      • Contact Us
      • Financials
      • Employment
      • Cooperative Principles
      • News & Resources
        • Bill Inserts
        • Hi-Lines Newsletter
        • Pilot Light
        • Annual Reports
    • Programs and Events
      • Annual Meeting
      • Touchstone Energy
      • Co-ops Vote
  • Energy Solutions
    • Renewable Energy
      • Distributed Generation
      • Member Owned Distributed Generation
      • Evergreen
      • Solar Energy
      • Community Solar
      • South View Solar Farm
    • Beneficial Electrification
      • Geothermal
      • Drive Electric
      • Lawn Care
    • The Energy Detective
      • The Energy Detective
        • Small Business and Agriculture Energy Audits
        • Kill-A-Watt Meters
      • Energy Analysis Program
      • Energy Efficiency Incentives
      • Demand Response
      • Residential Energy Efficiency Loan Programs
  • Safety