CONTACT US - We want to hear from you!

Elizabeth Office Hours:

7:30 a.m. – 4 p.m. (Monday – Friday)
P.O. Box 390
793 U.S. Route 20 West
Elizabeth, Illinois 61028


Savanna & Geneseo Office Hours:

7:30 a.m. - 1 p.m. & 1:30 - 4 p.m. (Monday – Friday)

Savanna Office: 

103 Chicago Avenue
Savanna, Illinois 61074


Geneseo Office: 

1004 S. Chicago St.
Geneseo, Illinois 61254


*Available by phone until 4:30 p.m.

How can we help you?
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Please fill out the following form to submit your question. A Jo-Carroll Energy Member Services Representative will get back to you as soon as possible. Inquiries submitted through this form are handled during regular business hours.

 Members are reminded to please not disclose any personal or health-related information, such as social security numbers, banking information, etc. on this form or other forms. 


To report an outage, please call 800-858-5522.