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  3. Energy Assistance

Energy Assistance

We know that anyone can experience difficult times. Jo-Carroll Energy wants to work with our members to provide options that help keep the power on.

Please contact us at 800-858-5522 or the resources below if you are having difficulty paying energy bills.

LIHEAP

Three area agencies have funding available through the Low Income Energy Assistance Program (LIHEAP) to assist low-income residents with energy costs. LIHEAP is a state and federally funded energy assistance program in which energy bill payments can be made on behalf of qualifying households.

  • Jo Daviess County: Northwestern Illinois Community Action Agency (NICAA), 815-232-3141
  • Carroll and Whiteside counties: Tri-County Opportunity Council, 800-323-5434
  • Henry County: Project Now, 309-852-4565

Read more information about LIHEAP here.

Neighbor to Neighbor Care Funds

If you need assistance paying your energy bill, help may be available through Jo-Carroll Energy's Neighbor to Neighbor Care funds. This program works in tandem with LIHEAP.

If funds are available, you may receive a grant from the Neighbor to Neighbor funds.

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  • My Account
    • Manage My Account
      • Account Management
      • Bill Payment Options
      • Member portal
      • Mobile App
    • Member Info
      • Energy Assistance
      • Capital Credits
      • Co-op Connections Program
      • Programs
      • Scam Awareness
  • Services
    • Divisions
      • Electric Service
      • Natural Gas Service
      • Sand Prairie Internet
    • Services
      • Start or Stop Service
      • New Service Construction
      • FirstCall
  • My Community
    • Commitment to Community
      • Economic Development
      • Member Involvement
      • Member Appreciation Days
      • Donations and Sponsorships
      • Sharing Success grants
    • For Our Students
      • JCE Scholarship Program
      • Teacher Resources
      • Youth to Washington
      • Coloring Contest
    • Photo contest
  • My Co-op
    • About The Co-op
      • About JCE
      • Board of Directors
        • Director Elections
      • Minutes & Bylaws
      • Contact Us
      • Financials
      • Employment
      • Cooperative Principles
      • News & Resources
        • Bill Inserts
        • Hi-Lines Newsletter
        • Pilot Light
        • Annual Reports
    • Programs and Events
      • Annual Meeting
      • Touchstone Energy
      • Co-ops Vote
  • Energy Solutions
    • Renewable Energy
      • Distributed Generation
      • Member Owned Distributed Generation
      • Evergreen
      • Solar Energy
      • Community Solar
      • South View Solar Farm
    • Beneficial Electrification
      • Geothermal
      • Drive Electric
      • Lawn Care
    • The Energy Detective
      • The Energy Detective
        • Small Business and Agriculture Energy Audits
        • Kill-A-Watt Meters
      • Energy Analysis Program
      • Energy Efficiency Incentives
      • Demand Response
      • Residential Energy Efficiency Loan Programs
  • Safety