Medical monitoring service transitions to area company
For nearly 30 years, Jo-Carroll Energy proudly served our membership with the FirstCall® Medical Monitoring Service. It was our mission to provide a quality, cost-effective service that allowed a loved one independent living with the peace-of-mind that help was just a phone call or button push away.
Effective Dec. 1,2021 JCE departed from this service, with our members who took advantage of the service transferred to Per Mar Security Services.
A family-owned, third generation business headquartered in Davenport, Iowa, Per Mar has served northwest Illinois since 1953. Starting in December 2021, Per Mar assumed existing member monitoring contracts and is the new service and billing company. Monitoring of members' FirstCall units were not affected by the transfer. The phone number for the Monitoring Center remains the same at 800-776-0465.
Per Mar Security Services contact information:
- Customer Care: (866) 441-7487 or customercare@permarsecurity.com
- Service Dispatch: (844) 839-7466
- Quad Cities Branch Office: (563) 326-6292
- Technicians: Helen (563) 549-2349