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My Account Member Services Portal

Access your account through the MyAccount Member Services Portal to easily manage your account online. Check your account balance; pay your bill; request service; sign up for paperless billing . . .

Alerts and reminders    Never forget to pay your bill again by signing up for the reminder service. An alert is sent to you via email or text message to tell you a payment is due. You can schedule your payment reminder to notify you days ahead of your due date. And, if you happen to miss the due date, a past due reminder can be sent.

Account notifications    If you're concerned about someone changing your Jo-Carroll Energy account information without your knowledge or want to know your payment has been received, you can set up alerts. With the alert service, we can notify you via email or text message when your payment has been received and processed or when a change (such as address, phone number, contact name) has been made to your account.

Budget or levelized billing    If you're looking for a way to avoid fluctuations in your bill caused by winter, summer or other use changes, consider levelized or budget billing. You can sign up for either of these services through the portal.

eBill - Want to eliminate paper bills? Now you can sign up for eBill right from the member services portal.

Autodraft or autopay Our bank draft program allows you to pay your bill electronically, without the hassle of writing a check. Your payments will be made automatically, on time, every month. Auto-pay allows you to set up automatic payment so that your bank account or credit card will authomatically be charged. You'll find details on both programs on the portal.

Apply for service - Need a new service? The portal is the place to start.

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