To receive services from Jo-Carroll Energy, you need to be a member of the cooperative. If you are not currently a Jo-Carroll Energy member, click here for the application for membership. Please print out and complete the form, and mail it to:
Jo-Carroll Energy P.O. Box 390 Elizabeth, IL 61028-0390. You may fax the completed application to (815) 858-3731.
Start Service
Welcome to Jo-Carroll Energy! We have provided electric service to our members since 1939. Today your cooperative serves more than 26,000 electric and natural gas accounts in Jo Daviess, Carroll and Whiteside Counties. At Jo-Carroll Energy, we're member focused, working hard every day to bring you reliable and dependable service.
Transfer Service
To transfer an existing service, please contact our Billing Services Department at call 800-858-5522. A prospective member will be asked to provide a name, address and current phone number. You will also be asked to provide your social security number for a brief credit check to determine if a deposit will be required to establish an account in your name. If a deposit is required it must be paid at the time the account is establish in your name. After transferring an existing service into your name, you will receive a membership packet in the mail approximately one month after service is established.
For new construction services, click here for information on the electric and natural gas service application.
End Service
If you are moving out of our service area or need to disconnect service, please contact our office at 800-858-5522 and a Billing Service Representative will assist you. You will need your account information, the date you need service ended and any forwarding address information.
